PRIVACY
How we handle the information you submit through the Framework Creative project enquiry form.
This is an initial privacy notice for the enquiry stage, not a final legal assessment. It should be reviewed and updated before paid orders, automated marketing or client accounts launch.
Information you provide
When you send an enquiry, you may provide your name, business, contact details, selected service, budget, project description and a link to shared project assets. Our website is hosted by Wix, and enquiry responses are processed through its forms infrastructure.
Why we use it
We use enquiry information to respond to your request, prepare a relevant quotation, discuss delivery and manage any subsequent work you authorise. We do not treat your project enquiry as automatic consent to receive unrelated marketing.
Sharing and retention
Information may be processed by Wix and service providers needed to operate the website and agreed projects, subject to their applicable terms. Retention periods and additional processing practices should be finalised before full commercial launch.
Your choices
For requests about your personal information, submit an enquiry through the contact page with “Privacy request” in the message. Do not include unnecessary sensitive information.
Changes
We may revise this notice as site functionality and service arrangements evolve. The live website should be reviewed for compliance with South African privacy requirements before broad marketing launches.
